afishent SMS program — Rainmaker advisor line

Program summary

doubletheWHY LLC provides afishent, a paid B2B SaaS platform for financial advisors and their firms. As part of the platform, subscribing organizations may receive a dedicated local Rainmaker business phone number per advisor for relationship capture (SMS and voice). Messages are service and relationship-related, not third-party advertising. This page documents opt-in for carrier and regulatory review (including US 10DLC).

Important: Clients and prospects are not afishent subscribers. Client consent is separate from advisor platform onboarding (see below).

Advisor (B2B platform) — web form / clickwrap

Advisors and firm staff access afishent at afishent.ai (and staging hosts such as dev.afishent.ai). Access is invitation-based: an organization admin invites the user, and the user signs in with an identity provider (Google, Microsoft, Apple, or LinkedIn).

By signing in and using the platform, the advisor agrees to the Terms of Service and Privacy Policy, which cover platform services including telecommunications features (assigned business numbers, SMS and voice routing, and optional transactional SMS to the advisor's verified mobile, such as post-call debrief prompts).

An organization administrator may assign a Rainmaker line to an advisor. The advisor may enable optional debrief SMS to their own verified mobile number in product settings. Advisors agree to use assigned numbers lawfully and to obtain appropriate consent before sharing the business number with clients.

Client / prospect — verbal opt-in

When an advisor shares their published Rainmaker business number, they give clients a verbal disclosure equivalent to:

You can reach me at this business number by call or text. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Privacy and terms are at doublethewhy.com/privacy-policy and doublethewhy.com/terms.

Clients do not create afishent accounts and are not bound by afishent SaaS terms. Verbal consent is obtained by the advisor as part of their client relationship.

Client / prospect — inbound (other)

A client or prospect may call or text first the advisor's published business number (for example from a business card, email signature, or CRM record). In the pilot, the platform does not send unsolicited outbound SMS to consumers. Any SMS reply in a thread is limited to responses after the client initiated contact, plus carrier-required keyword handling (START/HELP/STOP).

Keyword opt-in (via text) — resubscribe only

After a recipient has opted out with STOP, they may text START, YES, or UNSTOP to resubscribe to SMS from that advisor line. The automated reply is:

afishent (doubletheWHY LLC): You are opted in to SMS from this advisor line. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out. Terms: doublethewhy.com/terms Privacy: doublethewhy.com/privacy-policy/

HELP reply: afishent advisor line: Reply STOP to opt out. For support contact your advisor or afishent.ai.

The platform does not use keyword opt-in for cold acquisition; keywords support compliance and resubscribe after STOP.

Opt-out and help

• STOP — opt out of SMS from the advisor line (handled by the messaging provider).
• HELP — short help message (see above).
• Privacy: doublethewhy.com/privacy-policy and afishent.ai/privacy (SMS supplement).
• Terms: doublethewhy.com/terms

Sample message types (pilot)

• Client-initiated thread reply (example): "Thanks for your text — I'll follow up after our meeting Thursday." (Only after the client texted first; no marketing templates in pilot.)
• Advisor debrief (transactional, advisor mobile only): "afishent: Call with client ended. Reply with a quick debrief or open the app to capture notes."
• START auto-reply: see verbatim text above (matches production webhook).

Contact

For program questions: contact your firm administrator or email support through your afishent organization. Entity: doubletheWHY LLC.